City of Newton, MA

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Newton 311 Services

Plumbing, Gas, and Electrical

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Important Notice

Starting May 1, 2023 the process for second water meters for irrigation is changing.

Please note the following:

1. The transponder will no longer be picked up at city hall at Inspectional Services Department.

2. The city will be issuing equipment (tail piece, meter, and radio). This equipment will be picked up at 60 Elliot Street (Utility Building; located in rear). This must be picked up by the plumbing contractor. Hours for pick up are Monday, Wednesday, Friday between 7:30am-9:30am and 1:30-2:30pm. Equipment must be picked up within 14 days or availability will not be guaranteed.

3. Payment will not be accepted at 60 Elliot Street. Preferred method of payment will be online with credit card.

4. The permitting process remains the same. Payment for equipment will now be accepted online.

5. Fees are listed below:

Plumbing Permit Fee

$50.00 without cross connection device

$100.00 with cross connection device

Water Meter & Parts

$345.00

Water Permit Fee

$80.00

For questions, contact Utilities at 617-796-1640 or refer to the web page here

The following documents are required for any plumbing, gas, or electrical permits:

Copy of appropriate signed license/s
Worker's Compensation Insurance Affidavit
"ACORD" Certificate of Liability Insurance showing Liability; Electrical only (Certificate holder must be city of Newton)
"ACORD" Certificate of Worker's Compensation Insurance; unless your a sole proprietor (Certificate holder must be city of Newton)

Applications

Online permitting system now offered as of November 1, 2021 for plumbing, gas, and electrical permit applications.

Refer to the following link below:

https://newtonma.viewpointcloud.com

Useful Documents and Resources

FAQ's

Expand/Contract Questions and Answers

How do I call for an inspection?
Your inspector’s name and telephone number are printed on the bottom right hand side of your permit. You may call him at any time and leave your name, phone number, permit number and type of inspection. Your inspector will call you back with the date and time of you inspection
Do I have to call for inspection during certain hours?
No, there is no need to call during specific office hours. You may call your individual inspector and leave a voicemail with the above information at any time. He will return your call during his office hours.
Can I file for a permit online?
Yes, plumbing, gas, and electrical permits can be applied for online. Online applications can be submitted using the online portal powered by OpenGov/Viewpoint Cloud by following the following link: https://newtonma.viewpointcloud.com/
How do I find my permit number?
Permits numbers can be found here. Enter the street number and then enter the street name. Note: Do NOT enter Street Direction (E,W,N,S) or Street Suffix (St., Ave., Blvd., etc.). A list of potential matches will be displayed. Your permit numbers are also printed on your permit. Please retain your permit number as you must provide that number to the inspector in order to receive an inspection.
What happens if my permit application is incomplete?
Incomplete permits will be put on hold and you cannot call for an inspection. We will notify you of an incomplete permit. Those permits will only be kept for a limited time without a response from you. Your application will then be returned to you without a permit. You will then need to refile your application and be subject to a double fee if work was started without a permit.
My insurance company sent you my workers’ comp why do I have to fill out the Workers’ Compensation Affidavit?
The “Affidavit” is a State form that the Department of Industrial Accidents requires you to file with the permitting authority. We require sole proprietors to fill this form out at the beginning of every year, all others when their workers’ compensation policy comes up for renewal.
I filed for a permit but I will not be doing the work. What do I do?
You must fill out a Permit Cancellation Form. Once we receive that form we will note the permit and close it out.
Do I need to file a plumbing and gas permit for a replacement gas water heater?
Yes, you must file both a plumbing permit and a gas permit for a replacement gas water heater.
Do I need to file a permit with Fire Prevention as well as ISD for smoke alarm/smoke detectors and fire alarm installations?
Yes, (2) separate permits are required, one from Wire Inspectors Office and one from Fire Prevention Bureau