A refund check is issued to a taxpayer who has a credit balance on an account, provided that the taxpayer supplies the City with the proper documentation confirming payment, and provided there are no other outstanding taxes or water bills due and payable to the City from any other year or on other property owned by the taxpayer.

If the credit was caused by an overpayment: A written request for a refund must be provided by a letter, or other written request. The letter of request must include your name, the property address, the Parcel ID number and your signature. Please also provide a current mailing address and telephone number.  If you recently purchased your property, we may need further verification to ensure you are entitled to the refund and we will contact you should this situation arise.

Please mail your letter of request, or email to:  treasury@newtonma.gov

If the credit was caused by an abatement: The refund will automatically be issued within 14 days from the date the abatement was approved by the Board of Assessors.

Provide the Parcel ID and property location in the subject line. Please make sure you provide your Parcel ID/Account Number, and property address, and your questions(s).

Motor Vehicle Excise Taxes

A refund is issued if there is a credit balance due to an abatement after the bill has been paid in full. In order to receive an abatement the taxpayer will need to file the necessary documentation with the Board of Assessors. To find out if you are entitled to an abatement and what documentation is necessary, please contact the Assessors Office.

Water/Sewer/Storm Water Utility Bills

In most cases, an overpaid balance will not result in a refund for a utility account. Credits will be applied towards the next utility bill. However, when someone sells a property or if the credit amount will not be used up within the next two billing cycles, the property owner may request a refund.

Please mail your written request, or email to:  treasury@newtonma.gov

If the credit was caused by an abatement, a letter of request will suffice. If the credit was created by an overpayment, a check copy, front and back, must accompany your written request.

Provide the Parcel ID and property location in the subject line. Please make sure you provide your Parcel ID/Account Number, and property address, and your questions(s).