GoGo Newton is available to book rides as of July 1, 2024.   When your registration through the City has been processed, you will receive an email or text from GoGo Grandparent prompting you to complete your set up.  Once you are set up with GoGo Grandparent, you may begin calling 855-605-8544 to reserve your ride(s). 

How To Register:

To use the GoGo Newton service, all riders must register and complete a verification process online or in person in Newton by appointment. All registrants must provide documentation demonstrating their age, Newton residency, disability status (if applicable), and income or public assistance status (if applicable).

Eligible Newton Residents:

• Older Adults (ages 65+)
• People living with a disability (ages 18-64)
• People receiving public assistance (ages 18+)
• Recent NewMo users (ages 60-64)

GoGo Newton Transportation Service

• The GoGo model provides responsive customer service to link riders with carefully vetted and selected Uber and Lyft drivers 24/7 with point-to-point service.
• Rides are available 24/7, 365 days a year.
• All rides have to originate or end in Newton. The service area includes anywhere in Newton, Brookline, Needham, Waltham, Watertown, Wellesley, and Weston, as well as the following Boston medical facilities:
• • Beth Israel Deaconess Medical Center
  • Boston Children’s Hospital
  • Boston Medical Center
  • Brigham and Women’s Faulkner Hospital
  • Brigham and Women’s Hospital
  • Dana Farber Cancer Institute
  • Jamaica Plain VA Medical Center
  • Mass General Hospital
  • Mass Eye & Ear
  • Mount Auburn Hospital (Cambridge)
  • New England Baptist Hospital
  • Shriner’s Children’s Hospital
  • Spaulding Rehabilitation Hospital
  • St. Elizabeth’s Medical Center
  • Tufts Medical Center
  • West Roxbury VA Medical Center
• Rides can be booked through GoGo's automated phone system, a webpage on your computer or smartphone, or by speaking with an agent. 
• Rides can be scheduled in advance or when you are ready to travel.
• Riders can request that a friend or family member be notified of the status of their rides. 
  
  

GoGo Newton Application Process

Everyone eligible must complete an application to the City of Newton and be able to provide certain required documents that we can verify, depending on how you qualify. See our Eligibility Page for more information. 

• Everyone will need to provide proof of age and Newton address.
• Some applicants will need to provide documentation of a qualifying disability or public assistance benefit.
• Some applicants will need to provide documentation of income. 

If you are eligible, you may apply in one of several ways:

• Via our online application: www.surveymonkey.com/r/GoGoNewton,
• By setting up an appointment by emailing us at gogo@newtonma.gov or calling us at 617-796-GOGO (617-796-4646)

 You can find more info about GoGo, including FAQs and drop-in sessions, by clicking here. 

Free viewers are required for some of the attached documents.
They can be downloaded by clicking on the icons below.

Acrobat Reader Windows Media Player Word Viewer Excel Viewer PowerPoint Viewer